Predictive Dialer Call Center Software

Elevate your customer service with our cutting-edge Predictive Dialer call center software. Efficiently manage high call volumes, streamline your operations, and improve agent productivity.

Comprehensive Admin View
Detailed Reporting and Analytics
Intuitive Agent Interface
Efficient Outbound Calling
And Many More Features

Predictive call center

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A Call Center Created by Industry Insiders.

Give Your Business - The Right Dialer, And Your Customers - The Right Solution

Predictive call center Features That Make It Ideal For Outbound Calling

Call Monitor, Whisper & Barge

Improve your call center's performance with features like call monitor, whisper, and barge. Our advanced software allows for real-time supervision and intervention to enhance communication quality and customer satisfaction.

Automatic Time Zone Management

Keep your international communication seamless with automatic time zone management. No more worrying about different time zones - our software handles it for you.

Recorder Voicemail Drop

Never miss an opportunity to connect with your customers. Our predictive dialer allows you to leave pre-recorded voicemails, ensuring your message reaches the customer every time.

IVR & Dial-Next

Enhance your outbound calling process with our interactive voice response and Dial-Next features. Streamline call routing and ensure efficient customer engagement.

Custom column

Customize your dashboard to suit your needs. With our custom column feature, manage and display the information that's most important to your campaign.

Call Tracking

Keep track of all your calls effectively. Our call tracking feature provides detailed call records, ensuring no customer interaction goes unnoticed.

Data Export & Data Import

Transfer and backup your data effortlessly. Our data import and export feature simplifies data management, making your operations smooth and efficient.

How Does Our Predictive Call Center Work?


Create your account

Start by registering your account with us. Our setup process is quick and easy, allowing you to use our services in no time.


Create Your Campaign

Once your network is set up, it's time to create your outbound calling campaign. Our platform offers versatile features that let you customize your campaign to fit your specific needs.


Monitor Statistics & Results

Keep a close eye on your campaign's progress with real-time statistics and results. Our platform provides in-depth data analysis, helping you make informed decisions for future campaigns.

The Powerful Effects of Predictive Call Center Tools

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Admin Software

Our administrative software provides comprehensive control and management over your call center operations, enhancing efficiency and productivity.

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Agent Software

Empower your agents with our advanced software that supports seamless communication, task management, and improves customer interactions.

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Outbound Calls

Streamline your outbound calling process with our predictive dialer that reduces wait time, improves connection rate, and maximizes agent productivity.

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Real-Time Reporting

Monitor your campaign's performance with real-time reporting. Gain insights from in-depth analytics for data-driven decision making.

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Why Is A Predictive Call Center Important For Your Business?

Enhanced Agent Productivity

Predictive dialing algorithms ensure your agents spend less time waiting and more time engaging with customers, thereby boosting productivity.

Facilitates Remote Work

With cloud-based solutions, your call center team can work from anywhere, enabling seamless remote work and flexibility.

Accelerates Sales

More connected calls means more opportunities to close sales. Predictive dialers can significantly increase your sales velocity.

High Customer Satisfaction

By reducing wait times and missed calls, you can provide a smoother customer experience and improve overall satisfaction.

Cost Saving

Predictive dialers can reduce operational costs by automating manual processes, leading to significant cost savings in the long run.

Easy Management

Manage your call center operations with ease using comprehensive analytics, reporting, and real-time monitoring tools.

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Frequently Asked Questions About Our Predictive Call Center

What type of internet connection do I need?

For optimal performance of our Predictive Call Center, an internet connection of 50mb is recommended for multiple agents. However, the stability of the connection is also critical, ensuring minimal packet loss is crucial for uninterrupted service.

How will I be charged?

You will be charged at a rate of $0.05 per minute of call time, rounded up to the nearest 60 seconds. We believe in transparent pricing without any hidden charges.

How many agents can I have at the same time?

Our Predictive Call Center can efficiently handle over 50 agents simultaneously. However, we've successfully tested with more than that number, ensuring that our system can scale as your business grows.

What equipment is required?

Your agents will require a headset with a USB connection for clear, high-quality sound. Additionally, they can also connect through their phones, providing flexibility and ensuring seamless communication.

What users love about Democratik

“Election campaigns are among the most defining moments of a person's life. We put all our expertise at your disposal to make this big step, new for some, a pleasant and memorable experience. »
Alexandre Foisy

General director

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